What is Medical Secretary?
A medical secretary is a member of staff in health care facilities such as hospitals and doctors offices that perform administrative and support functions. In addition to having administrative skills, medical secretary should have knowledge of medical terminology, the common language of the medical profession and is familiar with a variety of medical procedures and business practices.
Minimum education level
PT3
SPM
STPM
Diploma
Degree
Average Salary
Example of a Job Position
Task
Knowledge
Administrative
Knowledge of administrative procedures and systems, such as managing words, managing documents and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Services
Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Administration and Management
Knowledge of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques, production methods, and coordination between people and resources.
English
Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.
Economics and Accounting
Knowledge of economic and accounting principles and practices, financial markets, banking, and financial data analysis and reports.
Skills
Serving Orientation
Actively looking for the right way to help others.'
Writing
Communicate effectively through writing that suits the needs of the audience
Reading Understanding
Understand sentences and paragraphs written in work documents.
Coordination
Adjust the actions taken, with the actions of others.
Operation and Control
Control equipment and operating systems.
Capability
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1
Information Arrangement - The ability to arrange various things and actions in a certain sequence or pattern according to the rules specified (for example: number patterns, letters, words, pictures, mathematical operations).
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2
Written Understanding - Ability to read and understand information and ideas conveyed through writing
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3
Fast Reaction - The ability to respond quickly (by hand, finger or foot) to a signal (sound, light, image) when the signal appears.
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4
Finger Agility - The ability to make precise coordination of finger movements from one or both hands, which will be used to hold, move, or attach very small objects.
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5
Category Flexibility - The ability to produce or use different groups of rules to combine or group things in new ways.