What is Insurance Claim Investigator?
An Adjuster, Examiner, and Insurance Investigator works for an insurance company, and is responsible for examining damage to property, to determine how much the insurance company must replace the damage or redeem the claim. "Ownership" can be in the form of a house, vehicle, business, or whatever. An Insurance Adviser, Examiner, and Investigator also tries to find a settlement with the claimant. He also calculates claim payments, and approves claim payments within certain financial limits.
Minimum education level
PT3
SPM
STPM
Diploma
Degree
Average Salary
Example of a Job Position
Task
Knowledge
Education and Training
Knowledge of principles and methods in designing curriculum, training, teaching, and instruction for individuals and groups, as well as measuring the effects of training.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Customer and Personal Services
Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Law and Governance
Knowledge of laws, legal rules, court procedures, precedents, government regulations, executive orders, institutional rules, and democratic political processes.
Construction
Knowledge of materials, methods, and equipment for construction or repair of houses, buildings, and other structures, such as highways.
Skills
Active Listening
Give full attention to the words of others, set aside time to understand the points presented, ask questions appropriately, and not interrupt at the wrong time
Talking
Talk to others to convey information effectively
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to the problems handled
Reading Understanding
Understand sentences and paragraphs written in work documents.
Negotiation
Bringing others together and trying to reconcile differences.
Capability
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1
Oral Expression - The ability to communicate information and ideas when speaking, so that others can understand what is being conveyed
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2
Deductive Reasoning - The ability to apply general rules to certain problems in order to produce reasonable answers.
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3
Inductive Reasoning - The ability to combine pieces of information to form general rules and conclusions (including finding relationships between seemingly unconnected events).
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4
Oral Understanding - The ability to listen and understand information and ideas conveyed through words and oral sentences
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5
Written Understanding - Ability to read and understand information and ideas conveyed through writing