Logo
Login  or  Register
Arm-Chair

Travel Agent

Hospitality, Tourism and Events

  • Average Salary

    RM2500 - RM 5000

  • Career Trends

    -

  • Compability

What is Travel Agent?

Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages.

Minimum education level

 

PT3

SPM

STPM

Diploma

Degree

Average Salary

RM2500 - RM 5000

Example of a Job Position

Auto Travel Counselor
Travel Consultant
Travel Agent

Task

? Collect payment for transportation and accommodations from customer ? Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required ? Compute cost of travel and accommodations ? Book transportation and hotel reservations ? Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers ? Can working together with hotel, travel organization, or places

Knowledge

Customer and Personal Services

Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.

English

Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.

Geography

Knowledge of principles and methods in explaining land, sea and air mass features, including their physical characteristics, location, reciprocal relationships, and distribution of plant, animal and human life.

Sales and Marketing

Knowledge of the principles and methods to show, promote, and sell products or services. Includes marketing strategies and tactics, product demonstrations, sales techniques, and sales control systems.

Transportation

Knowledge of the principles and methods for moving people or goods by air, rail, sea or highway, including estimates of costs and benefits.

Skills

Active Listening

Give full attention to the words of others, set aside time to understand the points presented, ask questions appropriately, and not interrupt at the wrong time

Serving Orientation

Actively looking for the right way to help others.'

Talking

Talk to others to convey information effectively

Reading Understanding

Understand sentences and paragraphs written in work documents.

Social Sensitivity

Realizing the reactions of others, then understanding why they acted like that.

Capability

  • 1

    Oral Expression - The ability to communicate information and ideas when speaking, so that others can understand what is being conveyed

  • 2

    Speaking Clarity - The ability to speak clearly so that others can understand what is being said

  • 3

    Oral Understanding - The ability to listen and understand information and ideas conveyed through words and oral sentences

  • 4

    Written Understanding - Ability to read and understand information and ideas conveyed through writing

  • 5

    Understanding Talks - Ability to identify and understand other people's conversations.

Related Courses/Majors