Barista

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Related Professions

Baker

Chef

What is Barista ?

Prepare or serve coffee-based drinks and other drinks such as espresso, latte, cappuccino and other beverages with special techniques and expertise in making coffee. Can make and prepare coffee manually (manual brewing) or use an espresso maker. Serving available food menus.

Minimum education level

PT3

SPM

STPM

Diploma

Degree

Average Salary

RM2500 - RM 3500

Example of a Job Position

Barista

Barista Manager

Coffee Maker

Coffee Chef

Task

? Process and serve coffee-based hot or cold drinks ? Install, use and maintain coffee machines and other equipment ? Maintain cleanliness in the work area, equipment, or equipment ? Using special techniques and expertise in serving coffee to maintain the character of the type of coffee Techniques such as tamping, steaming and manual brewing ? Explain the types and characters of coffee, including other menus for customers or suggest products that might be of interest to them So, baristas need to have extensive knowledge and insight into coffee ? Receive customer payments

Knowledge

Customer and Personal Services

Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.

Administration and Management

Knowledge of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques, production methods, and coordination between people and resources.

English

Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.

Sales and Marketing

Knowledge of the principles and methods to show, promote, and sell products or services. Includes marketing strategies and tactics, product demonstrations, sales techniques, and sales control systems.

Skills

Active Listening

Give full attention to the words of others, set aside time to understand the points presented, ask questions appropriately, and not interrupt at the wrong time

Serving Orientation

Actively looking for the right way to help others.'

Talking

Talk to others to convey information effectively

Coordination

Adjust the actions taken, with the actions of others.

Social Sensitivity

Realizing the reactions of others, then understanding why they acted like that.

Capability

1
Oral Expression - The ability to communicate information and ideas when speaking, so that others can understand what is being conveyed
2
Speaking Clarity - The ability to speak clearly so that others can understand what is being said
3
Oral Understanding - The ability to listen and understand information and ideas conveyed through words and oral sentences
4
Near Distance Vision - The ability to see details at close range (a few feet away from the object).
5
Understanding Talks - Ability to identify and understand other people's conversations.
6
Arm and Hand Stability - The ability to keep your hands and arms stable when your arms move or when holding your arms and hands in one position.