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Arm-Chair

Tour Guide

Hospitality, Tourism and Events

  • Average Salary

    RM2000 - RM 4000

  • Career Trends

    -

  • Compability

What is Tour Guide?

Guard an individual or group while touring a location. Can tour companies, buildings, museums and art galleries.

Minimum education level

 

PT3

SPM

STPM

Diploma

Degree

Average Salary

RM2000 - RM 4000

Example of a Job Position

Tour Guide
Museum Guide

Task

? Explain interesting things for group members, and respond to questions during the tour ? Guard individuals or groups on cruise ships, tour tours, or through interesting places such as industrial companies, public buildings, and art galleries ? Conduct educational activities for school children ? Monitor visitor activity to ensure safety and regulation are maintained ? Provide directions and other relevant information for visitors

Knowledge

Customer and Personal Services

Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.

Administration and Management

Knowledge of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques, production methods, and coordination between people and resources.

English

Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.

History and Archaeology

Knowledge of historical events and their causes, indicators and effects on civilization and culture.

Skills

Active Listening

Give full attention to the words of others, set aside time to understand the points presented, ask questions appropriately, and not interrupt at the wrong time

Serving Orientation

Actively looking for the right way to help others.'

Talking

Talk to others to convey information effectively

Coordination

Adjust the actions taken, with the actions of others.

Social Sensitivity

Realizing the reactions of others, then understanding why they acted like that.

Capability

  • 1

    Oral Expression - The ability to communicate information and ideas when speaking, so that others can understand what is being conveyed

  • 2

    Speaking Clarity - The ability to speak clearly so that others can understand what is being said

  • 3

    Oral Understanding - The ability to listen and understand information and ideas conveyed through words and oral sentences

  • 4

    Problem Sensitivity - The ability to tell when something is wrong or maybe wrong. This does not involve solving the problem, only knowing if there is a problem.

  • 5

    Understanding Talks - Ability to identify and understand other people's conversations.

Related Courses/Majors