What is Social Worker?
A social worker is someone who works, both in government and private institutions that have the competence and profession of social work, and concern in social work obtained through education, training, and / or experience of social work practices to carry out service tasks and handling social problems .
Minimum education level
PT3
SPM
STPM
Diploma
Degree
Average Salary
Example of a Job Position
Task
Knowledge
Communication and Media
Knowledge of media production, communication, and techniques and methods of dissemination. Includes alternative ways to inform and entertain through writing, verbal, and visual media.
Education and Training
Knowledge of principles and methods in designing curriculum, training, teaching, and instruction for individuals and groups, as well as measuring the effects of training.
Customer and Personal Services
Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Sociology and Anthropology
Knowledge of group behavior and dynamics, community trends and influences, human migration, ethnicity, culture, history, and origins
Therapy and Counseling
Knowledge of principles, methods and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunction, as well as providing career guidance.
Personnel and Human Resources
Knowledge of principles and procedures in recruiting personnel, selection, training, compensation and benefits, worker relations and negotiations, as well as personnel information systems.
Skills
Active Learning
Understand the implications of new information for basic decision making and problem solving now and in the future.
Active Listening
Give full attention to the words of others, set aside time to understand the points presented, ask questions appropriately, and not interrupt at the wrong time
Serving Orientation
Actively looking for the right way to help others.'
Complex Problem Solving
Identify complex problems and review related information in order to develop and evaluate options and solutions that can be applied.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to the problems handled
Consideration and Decision Making
Consider the shortcomings and advantages of potential action choices to choose the most appropriate action.
Social Sensitivity
Realizing the reactions of others, then understanding why they acted like that.
Personnel Resource Management
Motivate, develop, direct staff while working, and identify the best people for the job.
Persuasion
Persuade others to change their thoughts and behavior.
Capability
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1
Information Arrangement - The ability to arrange various things and actions in a certain sequence or pattern according to the rules specified (for example: number patterns, letters, words, pictures, mathematical operations).
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2
Written Expression - The ability to communicate information and ideas in writing so that others can understand
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3
Deductive Reasoning - The ability to apply general rules to certain problems in order to produce reasonable answers.
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4
Inductive Reasoning - The ability to combine pieces of information to form general rules and conclusions (including finding relationships between seemingly unconnected events).
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5
Oral Understanding - The ability to listen and understand information and ideas conveyed through words and oral sentences
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6
Problem Sensitivity - The ability to tell when something is wrong or maybe wrong. This does not involve solving the problem, only knowing if there is a problem.
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7
Depth of Perception - The ability to judge which of several objects closer or farther than you, or to assess the distance between you and the object.
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8
Negotiation - Bringing others together and trying to reconcile differences.