Logo
Login  or  Register
Arm-Chair

Social and Community Service Officer

Marketing, Sales and Service

  • Average Salary

    RM2836 - RM 6043

  • Career Trends

    -

  • Compability

What is Social and Community Service Officer?

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Minimum education level

 

PT3

SPM

STPM

Diploma

Degree

Average Salary

RM2836 - RM 6043

Example of a Job Position

Adoption Services Manager
Children's Service Supervisor
Clinical Services Director
Community Services Block Grant/Outreach Social Worker (CSBG/Outreach Social Worker)
Director of Child Welfare Services
Director of Social Services
Program Director
Program Manager
Social Services Director
Vocational Rehabilitation Administrator

Task

? Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively ? Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints ? Recruit, interview, and hire or sign up volunteers and staff ? Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated ? Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management

Knowledge

Psychology

Knowledge of human performance and behavior; differences in individual abilities, personalities and interests; learning and motivation; psychological research methods; and assessment and treatment of behavioral and affective disorders.

Customer and Personal Services

Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.

Administration and Management

Knowledge of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques, production methods, and coordination between people and resources.

English

Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.

Skills

Talking

Talk to others to convey information effectively

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to the problems handled

Coordination

Adjust the actions taken, with the actions of others.

Time Management

Set personal time with other people's time

Persuasion

Persuade others to change their thoughts and behavior.

Capability

  • 1

    Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences

  • 2

    Speech Clarity - The ability to speak clearly so others can understand you. See more occupations related to this ability

Related Courses/Majors