What is General Affairs?
Plan, give direction, or coordinate with one or more other administrative services from an organization such as the recording and information department, the maintenance department, the operations department, and other support services.
Minimum education level
PT3
SPM
STPM
Diploma
Degree
Average Salary
Example of a Job Position
Task
Knowledge
Customer and Personal Services
Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, computer hardware and software, including applications and programming.
Administration and Management
Knowledge of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques, production methods, and coordination between people and resources.
English
Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.
Skills
Active Listening
Give full attention to the words of others, set aside time to understand the points presented, ask questions appropriately, and not interrupt at the wrong time
Reading Understanding
Understand sentences and paragraphs written in work documents.
Coordination
Adjust the actions taken, with the actions of others.
Time Management
Set personal time with other people's time
Persuasion
Persuade others to change their thoughts and behavior.
Capability
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1
Oral Expression - The ability to communicate information and ideas when speaking, so that others can understand what is being conveyed
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2
Written Expression - The ability to communicate information and ideas in writing so that others can understand
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3
Deductive Reasoning - The ability to apply general rules to certain problems in order to produce reasonable answers.
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4
Oral Understanding - The ability to listen and understand information and ideas conveyed through words and oral sentences
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5
Written Understanding - Ability to read and understand information and ideas conveyed through writing