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Arm-Chair

Labor Relation Officer

Administration and Human Resource Development

  • Average Salary

    RM2900 - RM 4700

  • Career Trends

    -

  • Compability

What is Labor Relation Officer?

Resolve disputes between workers and company management, negotiate mutually agreed supply agreements, or coordinate complaints procedures to handle complaints related to employment.

Minimum education level

 

PT3

SPM

STPM

Diploma

Degree

Average Salary

RM2900 - RM 4700

Example of a Job Position

Business Agent
Field Operations Coordinator
Complaint Manager
Director of Labor Relations
Special Labor
Relations Business Representative
Labor Relations Manager
Industrial Relation Manager

Task

? Resolve disputes between workers and company management ? Negotiate a mutually agreed offer agreement ? Coordinate complaints procedures to handle labor related complaints ? Check whether the company or labor adheres to labor agreements ? Explain the position of the company or labor during the arbitration or negotiation process ? Writing letters or documents relating to labor relations activities, such as letters to change work contracts, disputes or peace letters, or letters to get clarity of employment contracts ? Make a proposal framework or objection to the negotiation process ? Contact or meet with unions, companies, governments, or other interested parties, to discuss labor affairs, such as contract negotiations or complaints ? Translating contract agreements for employees and superiors involved in negotiations or other labor processes ? Investigate and evaluate union complaints ? Recommend objectives and strategies for terms of employment

Knowledge

Customer and Personal Services

Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.

Administration and Management

Knowledge of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques, production methods, and coordination between people and resources.

English

Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.

Law and Governance

Knowledge of laws, legal rules, court procedures, precedents, government regulations, executive orders, institutional rules, and democratic political processes.

Personnel and Human Resources

Knowledge of principles and procedures in recruiting personnel, selection, training, compensation and benefits, worker relations and negotiations, as well as personnel information systems.

Skills

Active Learning

Understand the implications of new information for basic decision making and problem solving now and in the future.

Talking

Talk to others to convey information effectively

Reading Understanding

Understand sentences and paragraphs written in work documents.

Persuasion

Persuade others to change their thoughts and behavior.

Negotiation

Bringing others together and trying to reconcile differences.

Capability

  • 1

    Oral Expression - The ability to communicate information and ideas when speaking, so that others can understand what is being conveyed

  • 2

    Deductive Reasoning - The ability to apply general rules to certain problems in order to produce reasonable answers.

  • 3

    Oral Understanding - The ability to listen and understand information and ideas conveyed through words and oral sentences

  • 4

    Problem Sensitivity - The ability to tell when something is wrong or maybe wrong. This does not involve solving the problem, only knowing if there is a problem.

  • 5

    Written Understanding - Ability to read and understand information and ideas conveyed through writing

Related Courses/Majors