What is Public Relations?
Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client; or if engaged in fundraising, plan, direct, or coordinate activities to solicit and maintain funds for special projects or nonprofit organizations.
Minimum education level
PT3
SPM
STPM
Diploma
Degree
Average Salary
Example of a Job Position
Task
Knowledge
Communication and Media
Knowledge of media production, communication, and techniques and methods of dissemination. Includes alternative ways to inform and entertain through writing, verbal, and visual media.
Customer and Personal Services
Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Administration and Management
Knowledge of business and management principles including strategic planning, resource allocation, human resource modeling, leadership techniques, production methods, and coordination between people and resources.
English
Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.
Sales and Marketing
Knowledge of the principles and methods to show, promote, and sell products or services. Includes marketing strategies and tactics, product demonstrations, sales techniques, and sales control systems.
Skills
Talking
Talk to others to convey information effectively
Writing
Communicate effectively through writing that suits the needs of the audience
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to the problems handled
Social Sensitivity
Realizing the reactions of others, then understanding why they acted like that.
Persuasion
Persuade others to change their thoughts and behavior.
Capability
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1
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
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2
Speech Clarity - The ability to speak clearly so others can understand you. See more occupations related to this ability
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3
Written Comprehension - The ability to read and understand information and ideas presented in writing