Arm-Chair

Retail Sales

Marketing, Sales and Service


  • Average Salary

    RM2293 - RM 5112

  • Career Trends

    -

  • Compability

What is Retail Sales?

Selling merchandise directly, such as furniture, motorized vehicles, equipment, or clothing to consumers.

Minimum education level

 

PT3

SPM

STPM

Diploma

Degree

Average Salary

RM2293 - RM 5112

Example of a Job Position

Customer Assistant
Design Consultant
Sales Representative
Seller
Retail Sales Representative
Sales Agent
Retail Salesperson

Task

? Greet customers and ensure what each customer wants or needs ? Explain goods and explain the use, operation and maintenance of merchandise to customers ? Recommend, choose, and help customers find or get items based on their needs and desires, and show where the goods are ? Calculate the selling price, purchase amount, and receive and process payments in cash or credit ? Answering questions about the store and merchandise

Knowledge

Administrative

Knowledge of administrative procedures and systems, such as managing words, managing documents and records, stenography and transcription, designing forms, and other office procedures and terminology.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Customer and Personal Services

Knowledge of principles and processes to provide services for customers and personal. This includes assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.

English

Knowledge of the structure and content of English, including the meaning and spelling of each word, composition rules, and grammar.

Sales and Marketing

Knowledge of the principles and methods to show, promote, and sell products or services. Includes marketing strategies and tactics, product demonstrations, sales techniques, and sales control systems.

Skills

Serving Orientation

Actively looking for the right way to help others.'

Talking

Talk to others to convey information effectively

Coordination

Adjust the actions taken, with the actions of others.

Persuasion

Persuade others to change their thoughts and behavior.

Capability

  • 1

    Near Vision - The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.

  • 2

    Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences

  • 3

    Speech Clarity - The ability to speak clearly so others can understand you. See more occupations related to this ability

  • 4

    Speech Recognition - The ability to identify and understand the speech of another person.